Thank you for visiting my website and hopefully getting value from my articles and podcasts. I’m inviting guests to share their wisdom and best practices about DoingCXRight® (aka Doing Customer Experience Right) and business leadership-related topics.
IMPORTANT: BEFORE CONTACTING ME using the form below, please read this entire page including the Q&A. It will reduce the level of effort (CX terminology) for both of us. I get a ton of requests, so be patient. I will respond back to you soon.
Criteria To Be Featured on DoingCXRight® Channels.
1. Topics must be relevant and provide actionable CX advice including but not limited to:
- Company Culture & Employees
- Contact Center & Customer Service
- CX Job Skills
- Digital, Mobile & UX
- Diversity & Inclusion
- Leadership & Personal Growth
- Marketing & Branding
- Metrics & Measurements
- Personas & Journey Mapping
- Retention & Loyalty
- Voice of Customer & Insights
Click on links to view topics.
2. Articles must be SEO optimized.
Google and search engines are a key traffic source for DoingCXRight®. In order to gain SEO benefits, I need your article to apply SEO best practices, such as 500+ words, keyword relevant to DoingCXRight® topics above. If not, I will slightly edit the article.
3. Articles must have no spelling or grammar errors.
I highly recommend you use Grammarly before submitting an article to me. It’s FREE!
4. Demonstrate thought leadership. Must be an authentic credible source.
You don’t have to be an author or “famous” in any way, however, I need proof that you are knowledgeable about the topic you write about. For this reason, I’ll want links to your social media, articles written for other sites, or your own.
Benefits For DoingCXRight® Featured Guests
You will gain high visibility, increased awareness, and leads (if you have a business or podcast) as I promote your article on my website, newsletter, and social media channels including LinkedIn, Facebook, Twitter, and Instagram reaching 20k combined followers.
Your article will also be featured in online customer experience and business leadership communities that have thousands of members. If relevant to Diversity & Inclusion, I also highlight guests in my hosted Linkedin group of 1000+ members.
You’ll also gain SEO value if you have a website as DoingCXRight® is top-ranked in Google and other search engines.
Common Questions and Answers About Guest Posts on DoingCXRight®
Q1: How long does it take to get published from the time article is submitted?
A1: Timeline varies depending on how many submissions there are in a given month. I will work with you to ensure expectations are met especially when the topic is relevant to a national event i.e. Pride month, and holidays.
Q2: Is there a cost to get featured on DoingCXRight® channels?
A2: Yes, as it takes me time to promote your article on my website, newsletter, social channels and leadership communities with the focus of getting you SEO benefits too. Please fill out the form below to discuss costs as it varies based on the number of articles.
Q3: Do articles need to be original content or may they be featured in other places?
A3: While I prefer new unique content, I’m willing to reshare what you’ve written as long as it meets the criteria listed above.
Q4: Do videos qualify for publication on DoingCXRight® website and channels?
A4: Yes, I will consider videos, however, a written transcript is ideal as some people like to read versus listen to information. We can discuss the best transcription options.
Next Step To Getting Published on DoingCXRight® and social channels