Stacy Sherman and featured guest, Jeremy Hyde, explain how companies can find the sweet spot between competitive price and top-notch service delivery. Uncover the keys to driving customer value perception on Doing CX Right podcast Episode 123.
Doing CX Right Blog
Results for "brand loyalty"The Great Debate: Price Versus Customer Service in Securing Brand Loyalty
Does price and deals win repeat business or customer service experiences? Uncover what sways consumer loyalty and actionable strategies. Read expert views now.
21 Powerful Ways To Build Brand Loyalty
ShoppingGives asked 21 Customer Experience experts about proven ways to create brand loyalty, especially during an increasingly competitive eCommerce space. It’s a great article, which includes quotes from my CX friends like Shep Hyken
Customer Loyalty: From Impressed to Obsessed For ROI Growth
Stacy Sherman and Jon Picoult discuss how to boost ROI and customer loyalty by creating experiences that strengthen emotional bonds and turn clients into advocates. Listen to the Doing CX Right podcast now.
User Testing for Elevated Customer Service and Brand Experiences
Stacy Sherman and featured guest, Andy MacMillan, explain why and how to leverage user testing to maximize customer empathy and business growth. Listen to the Doing CX Right Podcast now.
Ensuring Customer Loyalty Amid Price Changes: Lessons from Wendy’s Public Backlash
Do You Want To Change Your Pricing Model Without Jeopardizing Customer Loyalty? Read and Apply Strategies Based On Case Study That Resulted In Consumer Backlash.
Podcasting Power: Elevating Brands & Speakers
Why does podcasting matter? Award-winning podcaster, Stacy Sherman, highlights its role to amplify speakers, boost brands, and enrich customer engagement.
Designing Immersive Customer Experiences Based on Leading Brand Case Studies
Joe Wheeler joins Stacy Sherman to discuss how you can design immersive customer experiences in a digital-first world. You’ll learn actionable strategies based on case studies of leading brands.
How Impact Sourcing is the Ultimate Loyalty Strategy for Modern Business
Rita Soni, Principal Analyst at Everest Group, explains the latest trends on impact sourcing and how hiring underserved talent transforms customer experience.
Leveraging ‘Wow Moments’ for Enhanced Customer Loyalty
Explore the power of ‘Wow Moments’ in enhancing customer experience and building a standout brand. Learn how!