ShoppingGives asked 21 Customer Experience experts about proven ways to create brand loyalty, especially during an increasingly competitive eCommerce space. It’s a great article, which includes quotes from my CX friends like Shep Hyken
Doing CX Right Blog
Results for "brand loyalty"How Impact Sourcing is the Ultimate Loyalty Strategy for Modern Business
Rita Soni, Principal Analyst at Everest Group, explains the latest trends on impact sourcing and how hiring underserved talent transforms customer experience.
Leveraging ‘Wow Moments’ for Enhanced Customer Loyalty
Explore the power of ‘Wow Moments’ in enhancing customer experience and building a standout brand. Learn how!
The Zero-In Formula: Building A Customer-Centric Brand That People Crave
Dennis Geelan, author and entrepreneur, and Stacy Sherman Discuss The “Zero-In” Approach and Practical Strategies to Take Your Customer-Centric Brand To The Next Level.
Building an Irresistible Brand: The Link Between Employee Engagement and Customer Service
Josh Bersin, renowned HR industry expert and author, and Stacy Sherman provide proven tactics to maximize employee engagement, align teams, and eliminate company silos to have an irresistible brand that people love to work for and consistently buy from.
Why and How To Create A Purpose-Driven Brand That Customers Love
Customers pay a premium & stay loyal to purpose-driven brands that align with their values. Learn proven tactics to differentiate your company.
Insights from Saturday Night Live & The Entertainment Industry About Customer Loyalty
Wally Feresten, known as the Cue Card guy for over 30 years, shares lessons learned from working on late-night TV shows and SNL, and how to get and keep customer loyalty/fans.
Lessons Learned From Best-In-Class Customer Experience Brands
Joseph Michelli, Ph.D., author of ten business books, explains how you can achieve brand loyalty similar to reputable customer experience companies including Airbnb, Starbucks, Zappos, Mercedes-Benz, The Ritz-Carlton Hotel Company, and others.
Making Your Brand Tattoo-Worthy
Jim Knight, Best-Selling Author (Culture That Rocks, & Leadership That Rocks) explains how to make employees feel like rockstars and customers love and advocate for your brand more than any other.
Distinguishing Your Brand In A Hyper-Competitive Marketplace
Scott McKain, Hall of Fame Speaker & “Iconic ” author, reveals how to create distinction to attract & retain customers and employees too.