2017 #Argyle Customer Experience Leadership Forum

On April 20th our Liliana was the keynote  at the 2017 Argyle Customer Experience Leadership Forum. She talked about JFK T5 Lobby Transformation and shared lessons learns and her personal journey implementing self-service in the check-in process of the airline.

Get Liliana’s key takeaway points at the #ArgyleCX journal.

Image courtesy of JetBlue

 

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