Get personalized coaching and advance your career in the customer experience field. Obtain a customized plan to achieve your goals and elevate your skills. Learn strategies on how to change existing processes & procedures and implement profitable CRM initiatives that drive customer loyalty.
Get counseled on establishing a best-in-class organization and prioritizing your first hire. Get help in building business cases, VOC & CRM programs. Learn how to implement CX measurements & closed loop processes. Create personas & journey maps.
Get mentored on transforming your organization's culture and driving employee engagement to better serve customers. Learn how to tie CX to ROI and convince the board to make Customer Experience strategic priority and competitive differentiator.
"A mentor is someone who sees more talent and ability within you, than you see in yourself, and helps bring it out of you."