12 Tips for communication success. Stacy Sherman In Forbes.

12 Experts Offer Advice For Onboarding Success

Communication is an essential skill for business and personal success. While it’s important for all employees to communicate well, it’s especially important for newcomers who work within the communications field. “If a newbie knows experts and has mentors to guide them through their onboarding process during the first few months at an agency or communications department, then things might work out well for them. In the case of those that don’t, companies enjoy throwing newcomers into the thick of an ocean of turmoil and seeing how well they swim.”

Twelve experts from Forbes Communications Council offer advice for new professionals in the field to avoid sinking when they’re in challenging situations. You can read experts’ advice in the December 30, 2019 article including mine (also shared below).

Stacy Sherman In Forbes Discusses Communication Tips and DoingCXRight

STACY’S VIEW…

Test, Analyze, adjust, repeat

I recommend finding your voice and fine-tuning your message. Effective communication is a process! Keep writing, presenting, podcasting, blogging and most importantly, observing people’s reactions. Pay attention to feedback (e.g. social shares, comments, likes), and then optimize your approach. Don’t let perfection get in the way. To quote Nike, “Just Do It” and keep doing it.” – Stacy Sherman 

What’s the best advice you’ve received to improve communication with customers and employees? Share your views with me.

LEARN MORE ABOUT INCREASING YOUR SKILLS IN THE WORLD OF CX.

*ALL OPINIONS SHARED ARE STACYs & DO NOT REFLECT VIEWS OR IMPLY ENDORSEMENT OF EMPLOYERS AND OTHER ORGANIZATIONS.