First impressions can make or break any brand’s success. CloudCherry (Citrix) recently interviewed me about the importance of onboarding experiences and best practices.
During the podcast, we discuss:
- What are key moments that matter during the onboarding experience with customers and employees?
- How can businesses ensure a smooth onboarding experience? What are the biggest challenges to watch for?
- What are some areas brands can leverage to educate their teams around onboarding?
- My favorite brands excelling at customer experience, and reasons that others can replicate at their workplace.
what’s your method to onboard employees and customers to elevate first impressions?
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