DoingCXRight Podcast

Designing Customer Experience, Podcast with Liliana Petrova

Liliana Petrova, CCXP is featured on the Travel is Your Business podcast. On the show, she discusses how designing customer experiences is like conducting an orchestra.

Listen for insight and ideas on how the right kind of CX design and CX strategy implementation benefits your customers – and your brand.

*All opinions expressed on the DoingCXRight Blog and site pages are the authors’ alone and do not reflect the opinions of or imply the endorsement of employers or other organizations.