JetBlue Panel on Customer Experience

JetBlue Customer Experience Innovation Panel (Video)

On October 3rd, 2017 to celebrate #CXDAY and the birthday of DoingCXRight, we are joined by JetBlue on the blog to discuss customer experience, technology, and finding the sweet spot between looking to the future and meeting customer needs now.

The panel is moderated by Liliana Petrova with panelists:

Allegra Burnette, Consultant, Former Creative Director, MOMA
Andrew Ochoa, CEO, VP of Products, Waverly Labs
Garen Moreno, Director, Strategic Partnering, BMW Designworks
Cypher Healy, Co-Founder and CEO, OAK Labs
Matt Knap, Aero Chief Engineer at Zunum Aero

Watch the full video here:



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