# Doing CX Right

> 1Stacy Sherman, customer experience and service keynote speaker \& advisor, helps leaders boost revenue and retention the right way\. Learn more

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## Pages
- [Speaking](https://doingcxright.com/speaking/): Looking for an award\-winning customer experience leader known to Wow The Crowd whether speaking in person or virtually? Contact Stacy Sherman now
- [Podcasts](https://doingcxright.com/podcasts/): Stacy Sherman, host of the award\-winning Doing CX Right podcast, shares proven strategies along with featured guests, to help you gain loyal customers who buy again \& tell others\. Listen now and apply tactics to grow your business\.
- [Contact](https://doingcxright.com/contact/): Contact Stacy Sherman for mentoring, keynote speaking, podcasting, media \& collaboration opportunities about DOING customer experience and service right
- [Newsletter](https://doingcxright.com/newsletter/)
- [Home](https://doingcxright.com/): Learn how Stacy Sherman, customer experience \& service speaker, author, and advisor, can help you accelerate income from existing clients \& boost referrals for sustainable growth

## Posts
- [How To Use AI The Right Way Without Removing Human Judgment](https://doingcxright.com/how-to-use-ai-the-right-way-without-removing-human-judgment/): Learn precisely when to use AI to enhance customer experiences and when to rely on human judgment to safeguard revenue and relationships\. There is a correct approach\! Learn more from Stacy Sherman and special guest, Deb Ashton, Certinia Co\-Founder\.
- [Seth Godin on AI, CX, and the Future of Customer Service](https://doingcxright.com/seth-godin-on-ai-cx-and-the-future-of-customer-service/): Stacy Sherman and Seth Godin challenge conventional wisdom about customer experience including why investing in your current customers could be more beneficial than chasing new ones And, how to harness the synergy between humans and AI in a technology\-driven world\. Packed with actionable insights, the conversation will inspire you to think differently and reassess the status quo\.
- [How To Prove Customer Service Is Actually A Revenue Driver](https://doingcxright.com/how-to-prove-customer-service-is-actually-a-revenue-driver/): Learn how to identify customers at risk of leaving so finance funds service as revenue protection instead of operational overhead\. Listen now to this episode of The Doing CX Right℠ podcast with Host Stacy Sherman and special guest, Lisa Oswald at Travelzoo\.


- [How to Serve Customers Faster, Better, and Smarter at Scale](https://doingcxright.com/how-to-serve-customers-faster-better-and-smarter-at-scale/): Learn how your business can use AI to find customer issues sooner, help agents respond faster, and improve service quality, based on Princess Cruises approach\.
Listen to Stacy Sherman and Alvin Stokes on Doing CX Right℠ podcast now\.


- [How to Orchestrate Better Customer Experiences with Agentic AI](https://doingcxright.com/how-to-orchestrate-better-customer-experiences-with-agentic-ai/): Learn how agentic AI helps your business anticipate customer needs, personalize service, and improve results, using IBM’s proven approach\. Listen to Stacy Sherman and Pierre Charchaflian on Doing CX RIght podcast now\.



## Popup Themes
- [Default Theme](https://doingcxright.com/?post_type=popup_theme&p=623)
- [Content Only \- For use with page builders or block editor](https://doingcxright.com/?post_type=popup_theme&p=14939)
- [Floating Bar \- Soft Blue](https://doingcxright.com/?post_type=popup_theme&p=12043)
- [Light Box](https://doingcxright.com/?post_type=popup_theme&p=624)
- [Enterprise Blue](https://doingcxright.com/?post_type=popup_theme&p=625)

## Type
- [section](https://doingcxright.com/layout_type/section/)
- [module](https://doingcxright.com/layout_type/module/)
- [row](https://doingcxright.com/layout_type/row/)
- [layout](https://doingcxright.com/layout_type/layout/)

## Module Width
- [regular](https://doingcxright.com/module_width/regular/)
- [fullwidth](https://doingcxright.com/module_width/fullwidth/)

## Scope
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## Optional
- [Sitemap index](https://doingcxright.com/sitemap_index.xml)