cx skills tips

Our Holiday Wishes for Great CX

The lights have been lit, the gifts have been opened, and the year is coming to a close. In that spirit, we share with you holiday wishes from DoingCXRight.

Build CX Skills

Every successful customer experience initiative starts with a skilled CX team. Brush up on your CX skills to strengthen the business case for CX; to develop relationships within your organization; and to deliver standout customer experiences in the new year.

Earn Certifications

CX Certification helps to advance your CX career. It also gives you more tools to solve CX problems, and opens you up to a community of industry professionals. Here, we review the CX Certification process, and provide helpful tips to kick off your new year.

Get Customer-Centric

Customer-centricity is at the core of every effective CX strategy. Get tips on how to keep the customer central to your CX design and journey maps.

Build Mentor Relationships

You can benefit from mentor relationships at every stage of your CX career. Explore our mentoring program and discover how building relationships helps to advance your career, and advance the CX profession across industries.

Sign Up for our newsletter to continue learning how to increase your skills and transform your organization! When you register now, you will get free access to our whitepaper on how to go from CX Novice to CX Expert.

*All opinions expressed on the DoingCXRight Blog and site pages are the authors’ alone and do not reflect the opinions of or imply the endorsement of employers or other organizations.

Customer Experience Skills

Top Traits of Customer Experience Leaders

It is not a coincidence that innovative companies like Disney, Apple, Zappos, and Amazon are leading brands. They share in common a priority on creating exceptional experiences and ensuring satisfaction at every point of the customer journey. They also Continue reading “Top Traits of Customer Experience Leaders”