5 Ways To Use Social Media To Improve Customer Experiences

5 Ways To Use Social Media To Improve Customer Experiences

Social Media is a proven, valuable tactic to increase brand awareness, product interest, and website traffic. Having managed campaigns for top brands as well as leveraging social platforms for my blog, I can unequivocally say that social media marketing works. While the benefits may be common knowledge, many leaders don’t realize and capitalize on social media as a useful source of “voice of customer” (VOC) data. Continue Reading →