Can you imagine having 84 surgeries before the age of 50? I’m bringing a patient experience story to life to increase empathy in & out of the workplace.
Improving Experiences For People With Disabilities (Video)
read more
Diversity & Inclusion
Advocating Better ExperiencesHAPPY EMPLOYEES = HAPPY CUSTOMERS
How Diversity & Inclusion Links To Customer Experience
When people feel respected, included, and accepted for who they are and what they do, they typically go up and beyond to support others. Employees will do what’s right for colleagues and customers, even when their boss isn’t looking. (View an example.) Leaders must intentionally make diversity and inclusion a priority just as much as growing market share and revenue. Hiring and retaining authentic, skilled people of different backgrounds, abilities, and beliefs lead to profitability.
Helping You Humanize Business & Improve Results
It’s time to create and inspire better experiences so that REAL human connections and happiness exists. It’s why I launched DoingCXRight® which advocates for humanizing business and delivering results based on a heart and science approach.
Advance your CX culture through engaged employees. Contact me for advisory sessions.
“67% job seekers say diversity is a key factor in considering employment opportunities.”
“Diverse companies enjoy 2-3 times higher cash flow per employee.”
“Diverse teams make better decisions 87% of the time vs. individual decision-makers.”
“Inclusive companies are 120% more likely to hit financial goals.”
Seeking A Speaker For Your Publication, Podcast, Radio, or TV Show?
Diversity, Inclusion & Leadership Articles
CX Leadership & Overcoming Diversity Challenges
There’s an increasing amount of conversations about diversity and inclusion, and I love it! It’s actually possible that the next generation
Stacy Sherman’s DoingCXRight® Interview Series
Stacy Sherman As Featured Guest On Podcasts
Women, Wine & Leadership
Stacy Sherman and Donna Carlson speak about how to humanize business & the importance of Diversity & Inclusion leadership for organizations
How To Achieve Success Despite Triumphs & Struggles
Stacy Sherman joins Carolyn Kiel’s podcast, featuring extraordinary stories from everyday people about achieving success