Interviews & Podcasts

Sharing CX as a Speaker, Panelist and Interviewee

Schedule an Interview for Your Publication, Radio, TV Show, or Podcast

While I write about customer experiences, employee engagement, leadership, and culture transformation, I love speaking about these topics at events, in media, and podcasts too.  Learn about my CX mission, and listen to episodes below to increase your understanding of DoingCXRight®‬‬ and how to differentiate your brand.

Let’s collaborate.

Stacy Sherman, Certified Customer Experience Leader, Presenter, Author, CX Mentor

Featured Interviews & Podcasts

Guaranteed To Learn Something New!

Creating Awesome Customer Experiences By Design

Many companies want to use customer experience, but are they really embracing its essence?  Businesses often think it is about customers being happy in terms of ‘customer satisfaction.’  The point is really customer experience is about much more than satisfaction. To...

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CXM Best Practices Symposium

Customer Experience Management (CXM) is not just a hot topic in small to big size companies but also at universities too. I had the opportunity to speak at Michigan State University CXM Best Practices Symposium. I shared practical customer experience takeaways and how...

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