Stacy Sherman Podcast Host & IntervieweeSharing Doing Customer Experience (CX) Right
About DoingCXRight® Podcast
Each episode provides ACTIONABLE tips to accelerate brand loyalty and revenue by Doing Customer Experience Right®. It entails humanizing business, leading effectively, and gaining a competitive advantage beyond price. You’ll hear proven best practices from admirable keynote speakers, authors, CEOs, and managers across industries.
It’s not all business and customer service related. You’ll also hear guests share personal stories, challenges overcome, lessons learned, and favorite topic: “What would you tell your younger 20-year-old self now that you didn’t know then.” Their answers will inspire you to think and do differently so that you show up as your best self every day.
Most Recent Episodes (Audio and Video)
Steven Van Belleghem, author and global thought leader, explains how to delight customers in the digital age with an empathetic human touch.
Stephen Shedletsky, Speaker & Coach on Simon Sinek's team, reveals how to lead a speak-up culture to increase innovation & performance.
Neen James, author of 9 books, explains how Attention Pays™ and ways of listening with our eyes to deliver better customer & employee experiences
Upcoming DoingCXRight® Podcast Guests
(click on names to learn why they’re fabulous)
Stacy Sherman As A Podcast & Radio Show GUEST
Listen to Stacy & Sid Meadows, from Trend Report, discuss how to do customer experience right within interior design industry
Stacy Sherman and Shep Hyken discuss how diversity and inclusion impact customer experience & best practices to adopt in any business size.
There’re tools to enhance customer service & improve brand experiences. Listen to Stacy Sherman and Gabe Larsen discuss their favorites
Stacy Sherman joins Adrian Swinscoe to discuss how leaders can improve customer experience outcomes and the value of humanizing business
Learn about journey mapping, how the process helps leaders understand their customers better and best practices.
Onboarding customers the right way matters as first impressions set the tone of how people think
I had the honor of being on Amazing Business Radio hosted by Shep Hyken. He’s a well-known customer service expert, New York Times
It’s easy to talk about creating a customer-centric culture; there’s no doubt about that. But how it is actually done and put into practice is a different
How do you truly differentiate yourself as a business? If your thinking goes straight to your product, features, or pricing, then dig deeper.
Inspiring Women, Stacy Sherman and Clare Muscutt talk about CX leadership, female role models, Moms and more. Listen and apply useful advice.
Stacy Sherman, Annette Franz, Greg Melia & Mary Drumond discuss CX best practices on customer experience podcast. Listen, learn & apply
Stacy Sherman & Dan Gingiss explain how you are an experience maker, and what you can do to build a customer-centric company.
How can you deliver unforgettable Customer Experiences so people buy again? Stacy Sherman answers CX questions
What does humanizing business mean and what does it have to do with customer and employee experiences? Stacy Sherman explains
Stacy Sherman joins Chad Hyams on “Win, Make, Give” podcast to discuss customer experience best practices. This is the year to be Doing CX Right, not talking about it.
What can energy suppliers and utilities learn from leading tech firms about customer happiness? Consumers are expecting the
Stacy Sherman joins “Be Customer Led” hosted by Bill Staikos. During the podcast, you’ll hear them explore the symbiotic relationship between customer and employee experience
Listen to Stacy Sherman & Lauren Herring speak about women leadership, careers and lessons to thrive in business and life
Are you lifting women & underrepresented groups as you rise to the leadership table? Learn why business success depends on it
LIsten to Stacy Sherman & Anna Oakes talk about building high performing teams who deliver excellence
Stacy Sherman provides actionable CX tips that you can do right now. Listen to her recorded interview with Sean Smith at Stories2021 event.
Stacy Sherman joins Gregorio Uglioni CX podcast to discuss customer experience best practices to achieve business goals in 2021 and beyond.
Stacy Sherman speaks about the impact of customer experience design on Virtual CMO’s podcast. Listen now
Women leaders, Stacy Sherman and Wanda Wallace, share new ways to gain adoption for your ideas through non-selling tactics.
Stacy Sherman joins Gary David’s Customer Experience podcast to discuss effective techniques how to differentiate brands through intentional
Is “Net Promoter Score,” otherwise known as “NPS,” a good measurement of customer satisfaction. Many customer experience (CX) experts say yes.
Stacy Sherman and Donna Carlson speak about how to humanize business & the importance of Diversity & Inclusion leadership for organizations