News & Media

Using My Voice to Amplify Yours

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Welcome Media Professionals

I’m excited to share with you my expertise on HUMANIZING BUSINESS and LEADING WITH A HEART. It has a direct impact on elevating customer experiences, employee engagement & culture transformation to differentiate brands. I am media savvy and stay up to date on trends in those areas while DOING the work (VIEW BIO), so I’m ready to enhance your article, column, show, or episode.

Below is a sampling of media appearances and publications where I’ve been featured. You can also read TESTIMONIALS from authors, editors, and people I’ve mentored. Contact me to get to know one another and schedule an interview at your convenience. Thank you for thinking of me!

Stacy Sherman We elevate balloon

Publications Featuring Me Include:

psychologytoday features Stacy Sherman of DoingCXRight
Forbes Features Stacy Sherman of DoingCXRight
Stacy Sherman featured in CMS Wire
Ellevate Features Stacy Sherman

Story Angles and Topics

I have worked with media before and can offer contributions to your stories in various categories and topics including but not limited to:


  • Building a customer-centric culture where employees feel happy and motivated to deliver excellence
  • Overcoming diversity and inclusion challenges to improve employee experiences and customer satisfaction (they go hand in hand) 
  • Getting and retaining happy loyal customers who buy again and tell others
  • Creating positive first impressions through best in class customer onboarding experiences 
  • Identifying “pain points” across the buying lifecycle and fixing issues to turn detractors into brand advocates
  • Improving customer journeys so it’s simple & easy to learn, buy, get, use, pay for products and services
  • Enabling product development success leveraging the Voice of Customer (VOC) and Voice of Employee (VOE)  
  • Increasing employee CX accountability through measurement and closed-loop compliance.
  • Enhancing customer experiences through innovative technology and tools

Read My Articles In Various Outlets



Psychology Today

Customer Think

Future of Field Services



Thrive Global

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An Enlightening Experience Awaits