Favorite Resources
A Greater ExperienceEducation, Inspirational Content & More
5 Reasons to Get CX Certified & University Recommendations
Delivering great customer experiences has become a top priority for many companies. Given the increased focus, employees who are CX certified are in great demand. While on the job training and reading books provide great learnings
Customer Experience Quotes Of The Day
Sometimes the best business and life lessons come from short simple quotes. My goal is to inspire & help you make an impact by Doing CX Right, not just talking about it.
International Best Selling Customer Experience Book
Increase your skills & differentiate your brand. Read Stacy Sherman’s customer experience book with experts around the world