Stacy Sherman joins Shep Hyken’s Amazing Business Radio to discuss how diversity and inclusion impact the customer experience & best practices to adopt
Diversity & InclusionAdvocating Better Experiences
HAPPY EMPLOYEES = HAPPY CUSTOMERS
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How Diversity & Inclusion Links To Customer Experience
When people feel respected, included, and accepted for who they are and what they do, they typically go up and beyond to support others. Employees will do what’s right for colleagues and customers, even when their boss isn’t looking. (View an example.) Leaders must intentionally make diversity and inclusion a priority just as much as growing market share and revenue. Hiring and retaining authentic, skilled people of different backgrounds, abilities, and beliefs lead to profitability.
My Mission & How I Can Help You Succeed
I’m creating and inspiring better experiences so that REAL human connections and happiness can exist. It’s why I launched DoingCXRight® which advocates for humanizing business and delivering results based on a heart and science approach.
Advance your CX culture through engaged employees. Contact me for advisory sessions.
“67% job seekers say diversity is a key factor in considering employment opportunities.”
“Diverse companies enjoy 2-3 times higher cash flow per employee.”
“Diverse teams make better decisions 87% of the time vs. individual decision-makers.”
“Inclusive companies are 120% more likely to hit financial goals.”
Stacy Sherman’s DoingCXRight® Interview Series
Stacy Sherman As Featured Guest On Podcasts
Women leaders, Stacy Sherman and Wanda Wallace, share new ways to gain adoption for your ideas through non-selling tactics.
Stacy Sherman and Donna Carlson speak about how to humanize business & the importance of Diversity & Inclusion leadership for organizations
Stacy Sherman & Cynthia James discuss ways to thrive in and out of the workplace. It starts with awake leaders who intentionally create better experiences.
Business leaders and Moms, Stacy Sherman & Pam Robertson, share success tips to achieve work & mom life balance during a pandemic
Inspiring Women, Stacy Sherman and Clare Muscutt talk about CX leadership, female role models, Moms and more. Listen and apply useful advice.
Stacy Sherman joins Carolyn Kiel’s podcast, featuring extraordinary stories from everyday people about achieving success
Diversity, Inclusion & Leadership Articles
Women in CX name their role models and leadership qualities to achieve career success. Read what Stacy Sherman has to say in 360 magazine.
Are there people in your family that were business transformational leaders? Read Stacy Sherman’s story and leadership lessons to inspire your success.
Have you ever been excluded from meetings that you felt deserving to be in given the discussion topics? Have there
Can you imagine having 84 surgeries before the age of 50? In honor of International Day of People with Disabilities, I’m
There’s an increasing amount of conversations about diversity and inclusion, and I love it! It’s actually possible that the next generation