Taking Control Over Your Career

by | Jul 16, 2021 | D&I Podcasts, Podcasts | 0 comments

Are you thriving in your career or feeling stuck?

Lauren Hering, CEO of IMPACT Group, one of the largest woman-owned career and leadership development companies globally, and I dive deep into topics to help people earn their worth by doing work they love.  

During the interview, I answer a variety of thought-provoking questions and share insights to benefit others in their career. Topics include:

  • My professional journey including the good, challenges, and learnings.
  • Key takeaways from the Women in Leadership program sponsored by Schindler Elevator Corporation that positively impacted my life and career.
  • How and why I accepted a customer experience leadership role and making my mark in a historically male-dominated company.
  • What my mother taught me as one of the first women on the trading floor on Wallstreet, and a tremendous role model.
  • Why my passion for diversity, equity, and inclusion and how that ties into the customer experience.  
  • How building a personal brand is important for self-confidence and overall success.  Where to begin and ways to scale.
  • How journey mapping is a powerful tool to enhance the customer experience and linkages to employee experience.


Share your career views. Tell us what you think.

Master Your Customer Experience Skills

*All views expressed are Stacys and do not reflect the opinions of or imply the endorsement of employers or other organizations.


Submit a Comment

Your email address will not be published. Required fields are marked *