Stacy Sherman Podcast Host & Interviewee
Sharing Doing Customer Experience (CX) RightAbout DoingCXRight® Podcast
Each episode provides ACTIONABLE tips to help you accelerate brand loyalty and revenue by Doing Customer Experience Right®…which is fueled by valued, appreciated employees.
You’ll learn proven best practices from Stacy Sherman and featured guests (Authors, CEOs, Admirable Leaders) about:
- Differentiating brands through experiences vs. price
- Keeping customers from going to competitors
- Instituting measurements for accountability
- Gaining customer advocates who refer your brand
- Increasing employee engagement & brand trust
- Building and sustaining a customer-centric culture
- Leading with a heart while maximizing profit
DoingCXRight® Podcast is not all business and customer service topics. You’ll also hear personal stories, challenges overcome and lessons learned to inspire you to think and do differently and show up as your best self every day.
Links to Popular Doing CX Right Episodes:
Shep Hyken. Jay Baer, Rob Markey. Bob Burg, Colin Shaw, Adam Toporek, Madalyn Sklar, Darren Prince, Neen James, Ryan Estis, Dan Gingiss, Stephen Shedletsky, Steven Van Belleghem, Jeannie Walters, Nick Webb, Scott McCain, Charles Green
Most Recent Episodes (Audio and Video)
Doing Customer & Employee Experience Right In The Digital Age
Steven Van Belleghem, author and global thought leader, explains how to delight customers in the digital age with an empathetic human touch.
Creating A Speak Up Culture For Greater Fulfillment
Stephen Shedletsky, Speaker & Coach on Simon Sinek's team, reveals how to lead a speak-up culture to increase innovation & performance.
Your Role As An Experience Maker
Dan Gingiss, CX author speaker and coach, explains how to authentically lead and intentionally create remarkable experiences so that customers become your best marketers.
How To Create Unforgettable Experiences
Ryan Estis, a motivating leader, shares how to create unforgettable experiences that will touch the core of your heart and your customers too
How Attention Pays™ for Productivity, Accountability & Profitability
Neen James, author of 9 books, explains how Attention Pays™ and ways of listening with our eyes to deliver better customer & employee experiences
How to communicate effectively and deliver value
Bob Burg, Hall of Fame Keynote Speaker and co-author of “The Go-Giver.” shares how to deliver real value to customer and employees
Upcoming DoingCXRight® Podcast Guests
(click on names to learn why they’re fabulous)
Are YOU an expert in Customer Experience, Service, and Leadership topics? Let’s talk about featuring you. Fill out REQUEST FORM
Stacy Sherman As A Podcast & Radio Show GUEST
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