Stacy Sherman Podcast Host & Interviewee
Sharing Doing Customer Experience (CX) RightAbout DoingCXRight® Podcast
Each episode provides ACTIONABLE tips to help you accelerate brand loyalty and revenue by Doing Customer Experience Right®…which is fueled by valued, appreciated employees.
You’ll learn proven best practices from Stacy Sherman and featured guests (Authors, CEOs, Admirable Leaders) about:
- Differentiating brands through experiences vs. price
- Keeping customers from going to competitors
- Instituting measurements for accountability
- Gaining customer advocates who refer your brand
- Increasing employee engagement & brand trust
- Building and sustaining a customer-centric culture
- Leading with a heart while maximizing profit
DoingCXRight® Podcast is not all business and customer service topics. You’ll also hear personal stories, challenges overcome and lessons learned to inspire you to think and do differently and show up as your best self every day.
Links to Popular Doing CX Right Episodes:
Shep Hyken. Jay Baer, Rob Markey. Bob Burg, Colin Shaw, Adam Toporek, Madalyn Sklar, Darren Prince, Neen James, Ryan Estis, Dan Gingiss, Stephen Shedletsky, Steven Van Belleghem, Jeannie Walters, Nick Webb, Scott McCain, Charles Green
Most Recent Episodes (Audio and Video)
The Hidden Gem of CX Day and Customer Service Week: A Game-Changer for Business Success
Why celebrate CX Day and Customer Service Week? Listen to Stacy Sherman on Doing CX Right Podcast for actionable tactics to make a lasting impact.
Beyond the Deal: Delivering Value That Keeps Customers Coming Back
Discover how to deliver value that earns customer loyalty, making them eager to invest in what you offer. Listen to podcast now with Stacy Sherman and guest Bob Burg, Hall of Fame Keynote Speaker and co-author of “The Go-Giver.”
Winning the Customer Success Game: Lessons From Wall Street and Black Jack
Eager to stay ahead in your market? Find out how 'Advantage Players' anticipate and perform for consistent customer success and competitive advantage with Stacy Sherman and Joel Block.
How AI is Shaping the Future of Customer Interactions
Enhance your Customer Experience with AI. Discover expert strategies to transform customer interactions and drive business growth with Stacy Sherman and Jim Payne.
Sales Mistakes That Harm Customer Experience and How to Fix Them
Is your sales approach negatively impating customer experiences and stalling growth? Want to transform your strategy and build lasting relationships? Listen to this episode of Doing CX Right podcast with host Stacy Sherman and guest David Newman.
Breaking Company Silos: The Secret to Customer Experience Excellence
Learn experience design techniques to break company silos and create cohesive, transformative customer experiences across all levels. Listen to podcast now with Stacy Sherman and featured guest, Katie Webb From Aflac.
Upcoming DoingCXRight® Podcast Guests
(click on names to learn why they’re fabulous)
Are YOU an expert in Customer Experience, Service, and Leadership topics? Let’s talk about featuring you. Fill out REQUEST FORM
Stacy Sherman As A Podcast & Radio Show GUEST
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