Stacy Sherman Podcast Host & Interviewee
Sharing Doing Customer Experience (CX) RightAbout DoingCXRight® Podcast
Each episode provides ACTIONABLE tips to help you accelerate brand loyalty and revenue by Doing Customer Experience Right®…which is fueled by valued, appreciated employees.
You’ll learn proven best practices from Stacy Sherman and featured guests (Authors, CEOs, Admirable Leaders) about:
- Differentiating brands through experiences vs. price
- Keeping customers from going to competitors
- Instituting measurements for accountability
- Gaining customer advocates who refer your brand
- Increasing employee engagement & brand trust
- Building and sustaining a customer-centric culture
- Leading with a heart while maximizing profit
DoingCXRight® Podcast is not all business and customer service topics. You’ll also hear personal stories, challenges overcome and lessons learned to inspire you to think and do differently and show up as your best self every day.
Links to Popular Doing CX Right Episodes:
Shep Hyken. Jay Baer, Rob Markey. Bob Burg, Colin Shaw, Adam Toporek, Madalyn Sklar, Darren Prince, Neen James, Ryan Estis, Dan Gingiss, Stephen Shedletsky, Steven Van Belleghem, Jeannie Walters, Nick Webb, Scott McCain, Charles Green
Most Recent Episodes (Audio and Video)
Accountability Over Excuses: How to Transform Your Business Culture for CX Success
Learn how to create a culture of accountability where your team takes ownership, drives results & delivers exceptional customer experiences with Stacy Sherman and Robert J. Hunt
AI Meets Human Touch: Redefining Customer Experience
Learn strategies to balance AI with human interaction, manage change, optimize feedback & motivate teams for better business outcomes with Stacy Sherman and Dave Singer.
Transforming Healthcare – Proven Customer Experience Strategies
Is the healthcare system truly patient-centered? Learn strategies to improve patient access, leverage behavioral science, and use AI responsibly. Listen to Doing CX Right Podcast Ep. 145 with host Stacy Sherman and Pfizer Customer Experience Leader, Miya Grey.
The Hidden Gem of CX Day and Customer Service Week: A Game-Changer for Business Success
Why celebrate CX Day and Customer Service Week? Listen to Stacy Sherman on Doing CX Right Podcast for actionable tactics to make a lasting impact.
Beyond the Deal: Delivering Value That Keeps Customers Coming Back
Discover how to deliver value that earns customer loyalty, making them eager to invest in what you offer. Listen to podcast now with Stacy Sherman and guest Bob Burg, Hall of Fame Keynote Speaker and co-author of “The Go-Giver.”
Winning the Customer Success Game: Lessons From Wall Street and Black Jack
Eager to stay ahead in your market? Find out how 'Advantage Players' anticipate and perform for consistent customer success and competitive advantage with Stacy Sherman and Joel Block.
Upcoming DoingCXRight® Podcast Guests
(click on names to learn why they’re fabulous)
Are YOU an expert in Customer Experience, Service, and Leadership topics? Let’s talk about featuring you. Fill out REQUEST FORM
Stacy Sherman As A Podcast & Radio Show GUEST
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