Disruptive CX Strategies: Insights From A Woman Who Blows Sh*t Up!

by | Jul 3, 2023 | DoingCXRight®‬ Podcast | 0 comments

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How can open communication and respect revolutionize your business? What if the key to reinventing the future is creating what doesn’t exist and deploying disruptive CX strategies as your brand differentiator?

Stacy Sherman, host of DoingCXRight, interviews Cindy Gallop, known for “Blowing Sh*t Up* shares her unique insights on these questions.

They discuss the power of designing businesses that reflect our values and the necessity for a zero-tolerance environment for sexual harassment. Gallop’s perspective encourages leaders to foster valued employees and enhance customer experience through a culture of respect and open communication.

Listen and learn how to drive innovation and customer experience reinvention through valued employees in your organization. 

 

What You’ll Learn About Disruptive CX Strategies

  • The meaning of customer experience and doing it right.
  • How someone actually creates what does not exist and “reinvent the future” of better experiences.
  • Brand story/case study about CX disruption, reinvention, and creating the next unicorn.
  • Fun facts about Cindy Gallop
  • Best leadership advice  
  • Recommendation to younger 20-year-old self that Gen Z can learn from.

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About Cindy Gallop: “Blowing Sh*t Up. The Michael Bay Of Business”

“Out of adversity comes opportunity. It’s only when things break down as completely as they are currently that new models and ways of doing things are enabled to emerge that never could have previously. I work remotely (and in-person when that comes back into fashion) as a brand and business innovator, available for clients who want to seize this opportunity to change the game in their sector, and who are looking for radical, breakthrough, innovative and transformative ways to do so. My consulting approach can be summarized as ‘I like to blow shit up. I am the Michael Bay of business.’

Diversity consultant and speaker, available to work with companies who want to lead the diversity agenda in their sector and are committed to identifying and implementing effective strategic and creative approaches to drive real change in this area.

Founder & CEO of MakeLoveNotPorn – ‘Pro-sex. Pro-porn. Pro-knowing the difference’ – launched at TED in 2009: https://www.ted.com/talks/cindy_gallop_make_love_not_porn MakeLoveNotPorn is the world’s first and only user-generated, human-curated social sex videosharing platform, socializing and normalizing sex to make it easier for everyone to talk about, openly and honestly, to promote consent, communication, good sexual values and good sexual behavior. MakeLoveNotPorn helps end rape culture by doing something very simple: showing you how wonderful great, consensual, communicative sex is in the real world; role modelling good sexual values and behavior; and making all of that aspirational versus what you see in porn and popular culture.”

Learn more on her website, LinkedIn

About Stacy Sherman: Founder of Doing CX Right®‬

Customer experience and marketing global keynote speaker, journalist, co-author of two books, coach and host of the award-winning DoingCXRight podcast. Known for her Heart & Science™ framework that produces profitable clients and brand loyalty–fueled by an empowered workforce. Stacy’s been walking the talk for 25 years as a strategist and practitioner at companies of all sizes and industries, i.e., Liveops, Verizon, Schindler Elevator Corp, Wilton Brands, and AT&T. She’s also a board advisor at multiple universities, featured in Forbes and other top-rated publications. Her Why/ Mission: Cultivating meaningful, authentic relationships and experiences so people have more fulfillment in business and life. Contact Stacy for DOING CX RIGHT, not just TALKING about it. Continue reading bio >here.

Master Your Customer Experience and Service Skills with Stacy Sherman

*All views expressed are Stacys and do not reflect the opinions of or imply the endorsement of employers or other organizations.

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