The number of digital buyers continues to rise every year. “In 2017, an estimated 1.66 billion people worldwide purchased goods online. During the same year, global e-retail sales amounted to 2.3 trillion U.S. dollars, and projections show growth of up to 4.48 (more…)
Are YOU DoingCXRight?
Get my NEWSLETTER filled with actionable tips & resources to differentiate your brand. You’ll receive instant access to my ePaper to become a CX expert.