Onboarding customers the right way is important as first impressions set the tone of how people think of your brand and their likelihood to recommend. The same is true for onboarding employees too. These topics and related best practices are what I talk about on Neil Topf’s Fireside Chats Without The Fires podcast.
Sit down, tune in, and get ready to be motivated. I’m interested to know what you are currently doing for onboarding customers and what you may do differently after listening to this customer experience episode.