Onboarding customers the right way matters as first impressions set the tone of how people think
Doing CX Right Blog
Featured PodcastsCreating WOW Moments by Simply Being Human
I had the honor of being on Amazing Business Radio hosted by Shep Hyken. He’s a well-known customer service expert, New York Times
How To Be Customer-Centric & Not Just Say It
It’s easy to talk about creating a customer-centric culture; there’s no doubt about that. But how it is actually done and put into practice is a different
Inspiring Women in Customer Experience
Inspiring Women, Stacy Sherman and Clare Muscutt talk about CX leadership, female role models, Moms and more. Listen and apply useful advice.
Creating WOW MOMENTS By Simply Being Human
I had the honor of being on Amazing Business Radio hosted by Shep Hyken. He’s a well-known customer service expert, New York Times bestselling