Ryan Estis, a motivating leader, shares how to create unforgettable experiences that will touch the core of your heart and your customers too
How To Create Unforgettable Experiences
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Doing CX Right Blog
DoingCXRight® Podcast
How Attention Pays™ for Productivity, Accountability & Profitability
Neen James, author of 9 books, explains how Attention Pays™ and ways of listening with our eyes to deliver better customer & employee experiences
How to communicate effectively and deliver value
Bob Burg, Hall of Fame Keynote Speaker and co-author of “The Go-Giver.” shares how to deliver real value to customer and employees
How To Hug Your Haters & Make Customers Love Your Brand
Jay Baer, author of 6 best selling books, shares how to succeed in business by Hugging Your Haters
Aiming High – Mental Health & Business Impacts
Darren Prince, author of Aiming High, has achieved fame, monetary success, & deep lows from drug addiction. Listen & apply to lessons learned
How To Create & Lead A Customer-Centric Workplace
Ashok Ramachandran, CEO & President at Schindler Elevator Corp- India, shares how to build a customer-centric culture the right way
Leveraging Social Media For Customer Service & Competitive Insights
Listen to Madalyn Sklar, social media evangelist, explain how to enhance customer relationships, build communities, and gain competitive info
How To Bring The Human Back In Human Resources
Listen to Dan Naiman, Senior Director of Human Resources at Pfizer, share a human-centric approach to employee & customer experience
How To Create A Frictionless Experience To Get & Keep Customers
Listen to Adam Toporek discuss how to create hassle-free experiences to get new customers and reduce churn
How To Increase Employee Engagement & CX Ownership
Listen to Colin Shaw, 7-time author, about how to elevate customer satisfaction through engaged employees.
