Listen to Colin Shaw, 7-time author, about how to elevate customer satisfaction through engaged employees.
How To Increase Employee Engagement & CX Ownership
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Doing CX Right Blog
DoingCXRight® Podcast
How To Measure Customer Loyalty (NPS & Beyond)
What if your customer loyalty metric is only half the story? Learn how to transform Net Promoter (NPS) from a simple score into a powerful system. Listen to Stacy Sherman and Rob Markey on Doing CX Right® Podcast now.
Getting Customers Back To Buy Again & Again
Listen to Shep Hyken, author, speaker, customer service expert explain how to get customers back & keep them loyal.
