Ron Kaufman, Global CX leader, and Stacy Sherman reveal tactics to shift toxic company silos into customer service culture excellence. Learn from a real-life transformational case study to advance your results.
Dennis Geelan, author and entrepreneur, and Stacy Sherman Discuss The “Zero-In” Approach and Practical Strategies to Take Your Customer-Centric Brand To The Next Level.
Kate Bradley Chernis, Co-Founder of Lately.ai, and Stacy Sherman explain how Artificial Intelligence (AI) complements human efforts and tactics to enhance customer experiences.
Dr. Joerg Storm, a digital transformation expert, and Stacy Sherman reveal emerging tech trends, such as virtual and augmented reality, AI tools, and voice recognition, providing real-world examples of how these innovations shape customer experiences.
Josh Bersin, renowned HR industry expert and author, and Stacy Sherman provide proven tactics to maximize employee engagement, align teams, and eliminate company silos to have an irresistible brand that people love to work for and consistently buy from.
Joe Folkman, a leadership expert, and Stacy Sherman explain the importance of trust in business and 3 proven ways to build and repair relationships when broken.
Marcell Volmer, a digital transformation expert, and Stacy Sherman discuss ways to differentiate brands and thrive with BOTH humans and artificial intelligence.
Britanny Hokak, author and entrepreneur, and Stacy Sherman reveal 5 tactics to create brand advocates and raving fans based on working with reputable customer-centric companies and famous entertainers.
Zach Picon, Co-owner of Crewfare, shares how he and partners are disrupting the travel industry and tactics to gain a competitive advantage that’s applicable to your business too.
Marcus Köhnlein, an accomplished entrepreneur, and Stacy Sherman reveal practical strategies to launch and grow successful customer-centric businesses.
