Victoria Pelletier, a corporate leader known as “the turnaround queen,” and Stacy Sherman discuss practical strategies to elevate customer experiences, engage teams, and drive business growth through unstoppable CX leadership.
Cindy Gallop, The “Michael Bay of Business” known for “Blowing Sh*t Up” joins Doing CX Right Podcast about how to create the next unicorn through innovative and disruptive CX strategies.
Jacqui Brassey, author and leader at McKinsey Health, and Stacy Sherman explain how to lead with “Deliberate Calm” to create psychological safety in the workplace, improve employee engagement and business performance
Ron Kaufman, Global CX leader, and Stacy Sherman reveal tactics to shift toxic company silos into customer service culture excellence. Learn from a real-life transformational case study to advance your results.
Dennis Geelan, author and entrepreneur, and Stacy Sherman Discuss The “Zero-In” Approach and Practical Strategies to Take Your Customer-Centric Brand To The Next Level.
Kate Bradley Chernis, Co-Founder of Lately.ai, and Stacy Sherman explain how Artificial Intelligence (AI) complements human efforts and tactics to enhance customer experiences.
Dr. Joerg Storm, a digital transformation expert, and Stacy Sherman reveal emerging tech trends, such as virtual and augmented reality, AI tools, and voice recognition, providing real-world examples of how these innovations shape customer experiences.
Josh Bersin, renowned HR industry expert and author, and Stacy Sherman provide proven tactics to maximize employee engagement, align teams, and eliminate company silos to have an irresistible brand that people love to work for and consistently buy from.
Joe Folkman, a leadership expert, and Stacy Sherman explain the importance of trust in business and 3 proven ways to build and repair relationships when broken.
Marcell Volmer, a digital transformation expert, and Stacy Sherman discuss ways to differentiate brands and thrive with BOTH humans and artificial intelligence.
