Transforming to an online business while maximizing staff & patient experiences is achievable during Covid. Learn how from my interview with Dr. Brenner.
How To Pivot To An Online Business Without Sacrificing CX
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Doing CX Right Blog
Guest CX Articles
Stan Phelps – Public Speaker, Author and Workshop Facilitator
I reconnected with Stan Phelps as he was finishing his eighth book, Pink Goldfish - Defy Normal, Exploit Imperfection and Captivate Your Customers. I had a great conversation about proven steps to achieve an advantage in a competitive marketplace. An IBM Futurist,...
Insightful CX Conversations with Diane Magers
Best in class brands succeed because they intentionally focus on the human and emotional elements of business. Read my interview
