Learn about University CX Certification Options

5 Reasons to get CX certified & university recommendations

Delivering great customer experiences has become a top priority for many companies. Given the increased focus, employees with CX skills are in great demand. While on the job training and reading books provide great learnings, completing a formal CX certification program can accelerate one’s career.

Consequently, I decided to take my customer experience knowledge to the next level. I explored a variety of classes that would expand my understanding of CX best practices and teach me new methodologies. I chose an excellent program and completed the certification course that’s now offered at Seton Hall University, University of California, University of Houston and George Washington University.

Customer Experience Certification University Options

5 Reasons I Recommend CX programs:

  1. FLEXIBILITY & CONVENIENCE. You can take CX course online. There’s no deadline to finish and can begin the class right now.
  2. COURSE CONTENT. You’ll gain access to helpful tools and templates that you can bring back to your job to make an immediate impact.  
  3. TEACHERS EXPERTISE. Classes are taught by CX leaders across different industries. They share meaningful and relevant examples that reinforce the coursework including developing personas and journey maps, CX measurements, building a CX culture, and more.
  4. NETWORKING OPPORTUNITIES: Connect with people who have instituted successful CX programs at their workplace.
  5. UNIVERSITY BASED COURSE. The program is not a seminar or conference.

now through july 30, TAKE ADVANTAGE OF reduced TUITION cost ($995 vs. $4,995)

I’ve been able to get DoingCXRight readers a significant discount for the certification courses offered at Seton Hall University, University of California, and George Washington University.

Discount applies to ADDITIONAL CERTIFICATION courses at schools:

Design Thinking

  • Navigating Through Disruption with New Strategic Models
  • New Models for Hiring, Retaining & Growing People for the Future
  • Fostering a Culture of Innovation
  • Sustaining Growth with Best Practices for Organizational Design & Governance

Going Virtual

  • The Future of Big Data Security
  • Machine Learning & Artificial Intelligence
  • The Blockchain Revolution
  • Data Analytics Platforms & Tools
  • Managing a Global Operation


  • What’s the Big Deal about Cybersecurity
  • Cybersecurity Insurance Strategy & Risk Alignment
  • Risk Quantification, Vulnerability & Compliance
  • Managing Through a Breach & difficult times

got questions? Want help to determine your best options?

Contact Stacy any time for guidance and mentorship.

*All views expressed are Stacy’s alone and do not reflect the opinions of or imply the endorsement of employers or other organizations.