What is the formula to win in business and life? That’s the theme of Professor Pete Alexander’s podcast.I had 7 minutes to answer the following 6 questions at rapid speed about customers and leadership topics:
- In a few sentences, tell us who you are and what you do.
- What’s the best thing about working in your industry?
- I have a book with all of the answers for businesses. What chapter would you think most companies should read?
- Other than work harder, have a great attitude, and care for customers, what advice or insight would you give to other leaders to win in business and life?
- What other CX focussed leaders, like yourself, would you like to acknowledge and invite to be on my podcast?
- Tell us about your first job.