Joanne Lipman, Author and Journalist, and Stacy Sherman provide concrete steps for reinvention to gain personal and business growth.
Doing CX Right Blog
Leadership & Personal GrowthBreaking the Cycle of Burnout and Disengagement: How to Reconnect and Thrive
Do you know the difference between burnout & disengagement? Learn how to identify, reconnect, and thrive for success in work and life.
Journey to Success: Lessons From Jennifer Coolidge’s Golden Globe Acceptance Speech
Rising to the top is not easy, yet achievable, as Jennifer Coolidge’s “White Lotus” actress reveals. Apply my five tips on your journey to success, as everything is possible with the right mindset and supporters.
Overcoming Resistance to Change: Why It’s Important and How to Do It
Resistance to change is natural, but doesn’t have to be a roadblock to success. Read & apply 5 leadership tips to achieve better outcomes in 2023.
7 Signs You’re a Good Boss
Are you a good leader? What are signs to know how people perceive you? Look for the signs, as workers often don’t voluntarily quit their job…they leave their boss.
What’s The Fate of A Customer Experience Officer (CXO)?
Is the Customer Experience Officer role increasing or becoming obsolete as WSJ article questions. Read Stacy Sherman’s view as you form an opinion
10 Leadership Lessons From Growing Up With A Wallstreet Mom
Are there people in your family that are business transformational leaders? Read Stacy Sherman’s story and leadership lessons from Mom.
10 Leadership Strategies To ‘Crawl, Walk, Run’ Your Way To Success
How can leaders create a customer-centric culture with engaged, motivated employees?
Business & Personal Relationship Lessons From 27 Years Of Marriage
Sharing relationship lessons learned from 27 years of marriage to inspire you to enrich connections with your partner, boss, colleagues, clients, and others for more fulfilling work and life experiences.
CX Leadership Lessons From “The Four Agreements”
Have you ever read a book that really moved you and impacted your work and personal life more than any other? For me, it is The Four Agreements