Does love belong in the workplace? Not romance. I mean genuine, professional love. Strategic love. The kind that creates positive emotional connection at every interaction. Many leaders say no. I say yes. Here’s why and how to boost revenue and brand reputation the right way.
Marketing attracts customers, but customer experience keeps them coming back. Stacy Sherman and Nicole Donnelly explore how businesses can align Marketing and Customer Experience to drive loyalty, growth, and long-term success—without treating them as separate strategies.
Read Stacy Sherman’s actionable takeaways from “Medallia Experience” event to stop employee frustration, improve customer outcomes & increase profits.
Stop losing customers. Turn Voice of Customer feedback into loyalty, revenue, and lasting relationships that make people want to stay.
Are you losing customers without knowing why? In this episode, Stacy Sherman and Tzachi Ben-Sasson explore how Voice of Customer programs help businesses retain customers, boost loyalty, and drive long-term revenue growth.
Learn how successful companies retain top talent during change. Stacy Sherman and professor Lisa Kaplowitz reveal leadership strategies to boost engagement, reduce turnover & drive success
Learn how the synergy of AI in customer service and human connection drives unforgettable experiences, builds loyalty, and fuels growth, with actionable tactics you can apply today.
Connect with global business leaders and decision-makers with tailored sponsorship opportunities. Elevate your brand’s influence and engage a highly targeted audience, through engaging podcast episodes, expert guest features, and targeted social media exposure.The...
Learn tactics to solve disengaged employees and declining customer service by fostering connections & effectively integrating technology with Stacy Sherman and Blake Morgan
Learn how fostering employee accountability, not just responsibility, can transform your customer experiences and drive sustainable business success.
