Sometimes the best business and life lessons come from short simple quotes. You’ll often see me posting on Instagram, LinkedIn, and Twitter to get my readers thinking in new ways and ultimately taking action.

As my website says, we need to be DOING CX RIGHT, not just TALKING! In case you’ve missed my social media customer experience quotes of the day, I’m adding them here too as they never get old. In fact, learning is an ongoing practice.

I encourage you to elevate your skills by reading my blog, listening to podcasts, getting CX certified, and talking to me about differentiating your brand based on proven tactics. There’s no need to guess. I’ll show you the way.