As companies are downsizing, the gig economy offers value for companies and individuals Learn about workforce trends and how you can benefit.
Doing CX Right BlogResults for "workforce trends"
How will workplace experiences change in the upcoming years? Read predictions and plan ahead to gain customer and employee brand loyalty.
Peter Ryan, market analyst, and Stacy Sherman discuss how technology is changing the contact center & valuable delivery models to succeed based on workforce trends.
Antonio Grasso, well know technologist, and Stacy Sherman reveal the next-level Customer Experience strategies for the post-digital era. Listen to podcast for comprehensive insights.
Jeanne Bliss, 5-time Chief Customer Officer & author, provides actionable ways to become an unforgettable customer-centric company that customers continue to buy from and rave about to others
Do you have customer experience, customer service, employee experience, or actionable leadership tips to share? Apply to be on award-winning DoingCXRight® podcast and social channels.
Sam Brenner, a workforce business expert, explains how employers can find, hire and retain customer-centric employees. And advice to candidates who seek more job fulfillment and happiness, leading to customer success.
Do you have customer experience, customer service, or employee experience leadership tips to share? Apply to get featured on award winning DoingCXRight® blog.
Don Scheibenreif, a Distinguished VP Analyst at Gartner and Stacy Sherman discuss the rise of machine customers. Learn how it’s disrupting customer experience & commerce, and what you need to do to prepare, compete and get ahead.
Rita Soni, Principal Analyst at Everest Group, explains the latest trends on impact sourcing and how hiring underserved talent transforms customer experience.