Discover strategies for effective self-advocacy, mentorship, and career progression, especially for women leaders and minorities
Doing CX Right Blog
Lessons for LeadersAffordable Customer Service Strategies: Classroom to Startup Business
Stacy Sherman and Dr. Dr. Monica Amadio explain how academia influences customer experience and ways entrepreneurs can adopt effective customer service strategies on a budget. Listen to Doing CX Right Podcast now.
Podcasting Power: Elevating Brands & Speakers
Why does podcasting matter? Award-winning podcaster, Stacy Sherman, highlights its role to amplify speakers, boost brands, and enrich customer engagement.
Celebrating 100 Episodes! Shep Hyken Interviews Stacy Sherman
Stacy Sherman marks 100 episodes with insights on her podcast journey, celebrating the milestone, and advice from lessons along the way.
The Synergy of Motherhood and CX Leadership: Maximizing Impact in Both Roles
Discover the hidden connection between Motherhood and Customer Experience leadership and how to balance both for positive outcomes.
5 Leadership Lessons Learned From My Gen Z Daughter
Learn 5 impactful leadership lessons that help you cultivate better experiences and show up as your best self in work and life.
Unlock the Secrets of Starting a Thriving Customer-Centric Business or Side Hustle
Marcus Köhnlein, an accomplished entrepreneur, and Stacy Sherman reveal practical strategies to launch and grow successful customer-centric businesses.
The Path to Reinvention: Transforming Your Work and Life for Lasting Success
Joanne Lipman, Author and Journalist, and Stacy Sherman provide concrete steps for reinvention to gain personal and business growth.
8 Proven Customer Experience Tactics For Boosting Podcast Results
Improve your podcast engagement and attract loyal listeners who return & tell others. Read & apply simple customer experience tactics now.
The Art of Mastering Your Authentic Voice for Maximum Success
Cynthia James, Author, International Coach and TedX Speaker, explains why “Your Voice Matters” and tactics for speaking up to increase success in your business and life.









