Learn how to identify customers at risk of leaving so finance funds service as revenue protection instead of operational overhead. Listen now to this episode of The Doing CX Right℠ podcast with Host Stacy Sherman and special guest, Lisa Oswald at Travelzoo.
Learn how to get skeptical buyers to say yes, return and refer other customers, and why data alone is not what drives their decision. Listen to the Doing CX Right℠ podcast now.
Access transformational research and discover how to leverage it to boost ROI and gain executive buy-in for your customer experience (CX) strategy.
Learn how to measure customer service ROI with real business data. Transform your contact center into a revenue driver with Stacy Sherman and Neal Topf.
Zach Picon, Co-owner of Crewfare, shares how he and partners are disrupting the travel industry and tactics to gain a competitive advantage that’s applicable to your business too.
Is CX & Marketing the same? Is Customer Experience the new Marketing? Stacy Sherman and Colin Shaw solve the great debate. Read summary now.
