Is your sales approach negatively impating customer experiences and stalling growth? Want to transform your strategy and build lasting relationships? Listen to this episode of Doing CX Right podcast with host Stacy Sherman and guest David Newman.
Doing CX Right Blog
Revenue and GrowthIntegrating Marketing & Customer Service: Content Strategies to Solidify Relationships
Stacy Sherman and featured guest, Bernie Borges, explain how marketing and content strategies can enhance your customer relationships and grow your business. Listen to the Doing CX Right podcast now.
Proving the ROI of Customer Experience Initiatives
Gregorio Uglioni and Stacy Sherman, customer experience leaders, reveal tactics to get leadership buy-in, break silos, prove ROI & drive human connections through meaningful customer experience initiatives.
How To Scale Modern Customer Service Experiences for Financial Gains
Andrew Carothers and Stacy Sherman explain how Cisco digitally transformed customer service experiences that you can do too. Apply 4 proven steps to elevate CX for revenue gains.
Gaining a Competitive Edge With The Right “Experience Mindset”
Tiffani Bova, Global Growth Evangelist at Saleforce, and Stacy Sherman explain how to gain a competitive advantage with the right “Experience mindset.”
The Competitive Edge: How Disruptive Start-Up Is Winning with Customer Experience
Zach Picon, Co-owner of Crewfare, shares how he and partners are disrupting the travel industry and tactics to gain a competitive advantage that’s applicable to your business too.
Marketing & Customer Experience Trends From A CMO Executive Lens
Jackie Yeaney, 6x CMO shares customer experience and marketing trends in the digital world based on working at reputable tech companies. Learn why acquiring and retaining customers are no longer about campaigns.
The Revolutionary Power of CX, Social, and Influencer Marketing
Mark Schaefer, best-selling author and branding expert, says we’re on the cusp of a marketing and customer experience revolution, and you are leading it. Learn how to leverage influencer marketing & become a credible influencer yourself.
Influencer Marketing: The Power of Authenticity (Lessons from HBO’s ‘Fake Famous’)
Learn about the power of influencer marketing and ways to identify trustworthy people versus “fake famous” to gain a competitive advantage.
5 Tactics To Align Sales & Marketing For Better Customer Experiences
Learn how to increase sales and marketing alignment for better customer experiences, organizational financial results, and employee fulfillment.







