Listen to Shep Hyken, author, speaker, customer service expert explain how to get customers back & keep them loyal.
Getting Customers Back To Buy Again & Again
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Doing CX Right Blog
Results for "diversity inclusion"
Taking Control Over Your Career
Listen to Stacy Sherman & Lauren Herring speak about women leadership, careers and lessons to thrive in business and life
How Trader Joe’s Does Experience Right – An Insider Perspective
How do you keep employees engaged to deliver great customer experiences? Learn & practice what best in class brands like Trader Joe’s does.
The Effects of A Pandemic on Customer Experience
Every business has been impacted by Covid-19. Many thrived & others pivoted for survival. Listen to customer experience expert views
10 Leadership Lessons From Growing Up With A Wallstreet Mom
Are there people in your family that are business transformational leaders? Read Stacy Sherman’s story and leadership lessons from Mom.
Women in CX Share Leadership Qualities To Achieve Career Success
Women in CX name their role models and leadership qualities to achieve career success. Read what Stacy Sherman has to say
Empowering Employees Leads To Better CX
Ringcentral talks to Stacy Sherman about how companies can create lasting customer loyalty through an engaged workforce. Read interview
Customer Experience By Design
Stacy Sherman joins Gary David’s Customer Experience podcast to discuss effective techniques how to differentiate brands through intentional
Five Ways To Experience Less FOMO, In And Out Of The Workplace
Have you ever been excluded from meetings that you felt deserving to be in given the discussion topics? Have there
Creating Awesome Customer Experiences By Design
Many companies want to use customer experience, but are they really embracing its essence? Businesses often think it is about customers being happy in terms of ‘customer satisfaction.’ The point is really customer experience is about much more than satisfaction. To...
