5 Reasons to Get Customer Experience Certification & University Recommendations

by | Feb 20, 2022 | Resources | 0 comments

Delivering great customer experiences has become a top priority for many companies. Given the increased focus, employees and leaders with CX skills are in great demand. While on the job training and reading books provide great learnings, getting CX certified from a formal university program can accelerate your career. It did for me and that’s why I recommend you do the same.

The customer experience course I completed is now offered at several reputable schools including:

5 REASONS TO GET CUSTOMER EXPERIENCE (CX) CERTIFICATION

  1. FLEXIBILIT& CONVENIENCE. You can take CX course online. There’s no deadline to finish and can begin the class right now.
  2. COURSE CONTENT. You’ll gain access to helpful tools and templates that you can bring back to your job to make an immediate impact.
  3. TEACHERS EXPERTISE. Classes are taught by CX leaders across different industries. They share meaningful and relevant examples that reinforce the coursework including developing personas and journey maps, CX measurements, building a CX culture, and more.
  4. NETWORKING OPPORTUNITIES: Connect with people who have instituted successful CX programs at their workplace.
  5. UNIVERSITY-BASED COURSE. The program is not a seminar or conference.

TAKE ADVANTAGE OF REDUCED TUITION COST

I’ve been able to get DoingCXRight®‬ readers a significant discount per my board position.

DISCOUNT APPLIES TO MORE CERTIFICATION COURSES:

Design Thinking

  • Navigating Through Disruption with New Strategic Models
  • New Models for Hiring, Retaining & Growing People for the Future
  • Fostering a Culture of Innovation
  • Sustaining Growth with Best Practices for Organizational Design & Governance

Going Virtual

  • The Future of Big Data Security
  • Machine Learning & Artificial Intelligence
  • The Blockchain Revolution
  • Data Analytics Platforms & Tools
  • Managing a Global Operation

Cybersecurity

  • What’s the Big Deal about Cybersecurity
  • Cybersecurity Insurance Strategy & Risk Alignment
  • Risk Quantification, Vulnerability & Compliance
  • Managing Through a Breach & difficult times

Besides A Discount, I Can Help You:

  • Elevate your personal brand and position you as a CX Leader on your resume, social media, etc.
  • Create an impressive capstone project that helps your career.
  • Apply CX methodologies i.e. Journey mapping at your company to gain a competitive edge.
  • Get introduced to experts and communities to expand your CX network.
  • And much more.

Master Your Customer Experience and Service Skills with Stacy Sherman

*All views expressed are Stacys and do not reflect the opinions of or imply the endorsement of employers or other organizations.

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