Daniel Pink, author of five New York Times bestsellers, and Stacy Sherman discuss the value of regret and how looking backward moves us forward in business and life.
Rising to the top is not easy, yet achievable, as Jennifer Coolidge’s “White Lotus” actress reveals. Apply my five tips on your journey to success, as everything is possible with the right mindset and supporters.
Max Ball, Principal Analyst at Forrester, explains the difference between customer experience and customer service, trends to plan for and effective ways to solve customer needs versus creating pain points.
My Mom Eileen, one of the first women Options Traders on Wallstreet, a well-known Bridge and Backgammon player, and a true change agent, shares leadership lessons to achieve goals no matter what challenges come your way.
Wendy Smith, Professor and Best-Selling Author of “Both/And Thinking” explains how to cope & thrive with multiple knotted conflicts happening at the same time for greater success in business and life.
David Allen, Best-Selling Author of “Getting Things Done: The Art of Stress-Free Productivity,” explains 5 core behaviors you need to do to get anything under control, stay productive, and relaxed for better work and life experiences
Lauren Herring, Autor, and CEO of Impact Group, provides actionable tips to future-proof your career and elevate employee engagement for better customer experiences and business outcomes.
While on-the-job training & books provide great learnings, customer experience (CX) certification helps advance your career & brand. Contact Stacy Sherman for details and discount too
Dan Gingiss, CX author speaker and coach, explains how to authentically lead and intentionally create remarkable experiences so that customers become your best marketers.
Bob Burg, Hall of Fame Keynote Speaker and co-author of “The Go-Giver.” shares how to deliver real value to customer and employees
