Uncover five proven tactics that customer experience leaders use to dominate their industries. Stacy Sherman and Bob Thompson reveal how you can apply these strategies & outperform your competitors too.
Learn and apply impactful tips to delight your customers and increase brand advocacy for long-term success.
Jim Knight, Best-Selling Author (Culture That Rocks, & Leadership That Rocks) explains how to make employees feel like rockstars and customers love and advocate for your brand more than any other.
Jim Tincher, a customer experience expert, shares new ways of achieving emotional connections to elevate customer brand loyalty & advocacy
Charles Green, author, and creator of the Trust Equation™ explains how to build trust and be a better leader to gain a sustainable competitive advantage
James Dodkins, UK’s #1 CX Influencer and award-winning rock-star, shares customer experience lessons from the music industry, including how to turn customers into loyal fans.
Communicating “thank you” isn’t overrated. It’s simple, yet people don’t express it enough. Apply 5 simple tactics to show customers you care.
Ryan Estis, a motivating leader, shares how to create unforgettable experiences that will touch the core of your heart and your customers too
Businesses need to take extra care of high-value customers, or they’ll go to a competitor Read & apply customer appreciation best practices.
Listen to Stacy & Sid Meadows, from Trend Report, discuss how to do customer experience right within interior design industry
