Cindy Gallop, The “Michael Bay of Business” known for “Blowing Sh*t Up” joins Doing CX Right Podcast about how to create the next unicorn through innovative and disruptive CX strategies.
Kate Bradley Chernis, Co-Founder of Lately.ai, and Stacy Sherman explain how Artificial Intelligence (AI) complements human efforts and tactics to enhance customer experiences.
Dr. Joerg Storm, a digital transformation expert, and Stacy Sherman reveal emerging tech trends, such as virtual and augmented reality, AI tools, and voice recognition, providing real-world examples of how these innovations shape customer experiences.
Marcell Volmer, a digital transformation expert, and Stacy Sherman discuss ways to differentiate brands and thrive with BOTH humans and artificial intelligence.
Evan Kirstel, an expert analyst in disruptive technologies, and Stacy Sherman discuss how you can transform customer experiences with generative AI to achieve service efficiency while maintaining human empathy.
Brian Solis, Author, and VP of Global Innovation at Salesforce joins Stacy Sherman’s DoingCXRight podcast about creating superior customer experiences by balancing AI, emerging tech & human interactions.
The future of work is here. AI Robots are changing customer service experiences. Learn how to deliver excellence as humans & bots merge.
Social audio like Clubhouse, Twitter Spaces, LinkedIn Live, Discord, and Wisdom are increasing in popularity. Learn why & how to use them to fuel customer loyalty.
Is your organization unintentionally creating barriers to inclusivity for those that are differently abled? Learn what you can do to create better experiences from CX Professionals and from a woman who’s endured 80+ surgeries.
David Wachs, CEO of Handywritten, explains how to enhance and nurture customer relationships through a personalized tactic that really works for business growth and retention.
