Inspiring Women, Stacy Sherman and Clare Muscutt talk about CX leadership, female role models, Moms and more. Listen and apply useful advice.
Inspiring Women in Customer Experience
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Doing CX Right Blog
Lessons for Leaders
4 Experts Share CX Best Practices To Elevate Your Career & Business
Stacy Sherman, Annette Franz, Greg Melia & Mary Drumond discuss CX best practices on customer experience podcast. Listen, learn & apply
10 Leadership Strategies To ‘Crawl, Walk, Run’ Your Way To Success
How can leaders create a customer-centric culture with engaged, motivated employees?
8 Strategies To Get Great Customer Service (Starts With YOU!)
Who owns customer service? Is it strictly the companies we buy from or do consumers have a responsibility in achieving a positive outcome too? This is the theme of my newest article in Psychology Today, co-written with Dr. Grant Brenner. We dive deep into using emotional intelligence to achieve great experiences.
Business & Personal Relationship Lessons From 27 Years Of Marriage
Sharing relationship lessons learned from 27 years of marriage to inspire you to enrich connections with your partner, boss, colleagues, clients, and others for more fulfilling work and life experiences.
Tips To Win In Business & Life
Stacy joins Professor Pete Alexander, host of Winning In Business & Life podcast, to discuss thought-provoking questions at rapid speed. Listen and get inspired from conversations.
How To Get a CX Job (even if you’re new to the field)
Customer Experience is NOT a fad. It’s here to stay and in fact, CX is a booming profession. I am thrilled because it means people care to create satisfaction for the greater good. Tons of companies are recruiting more than ever to fill CX job functions. More universities are expanding
10 Effective Ways To Make Big & Small Changes In Life
(Featured in Forbes, March 2020.)
Making intentional changes in our personal and professional life is not easy, yet everything is possible. I’m sharing my personal story and lessons learned to help you achieve your goals.
Women, Wine & Leadership
Stacy Sherman and Donna Carlson speak about how to humanize business & the importance of Diversity & Inclusion leadership for organizations
Our Dateline NBC Story & Lessons Learned
What would you do if you witnessed someone being very rude? Would you get involved or look the other way? Read & watch our Dateline NBC story and lessons learned.
