Dennis Geelan, author and entrepreneur, and Stacy Sherman Discuss The “Zero-In” Approach and Practical Strategies to Take Your Customer-Centric Brand To The Next Level.
Doing CX Right Blog
Results for "diversity inclusion"The Path to Reinvention: Transforming Your Work and Life for Lasting Success
Joanne Lipman, Author and Journalist, and Stacy Sherman provide concrete steps for reinvention to gain personal and business growth.
Why and How To Create A Purpose-Driven Brand That Customers Love
Customers pay a premium & stay loyal to purpose-driven brands that align with their values. Learn proven tactics to differentiate your company.
Creating Inclusive Experiences for People With Different Abilities
Is your organization unintentionally creating barriers to inclusivity for those that are differently abled? Learn what you can do to create better experiences from CX Professionals and from a woman who’s endured 80+ surgeries.
Leadership Advice And Why Pay Equity Matters
Advancing women’s leadership & pay equity significantly impacts retention and customer experiences. Listen to host Stacy Sherman and special guest Catherine Sugarbroad on Doing CX Right® podcast now.
Getting To The Next Level Starts With You
Lauren Herring, Autor, and CEO of Impact Group, provides actionable tips to future-proof your career and elevate employee engagement for better customer experiences and business outcomes.
Get Featured On DoingCXRight® Blog
Do you have customer experience, customer service, or employee experience leadership tips to share? Apply to get featured on award winning DoingCXRight® blog.
Workplace Trends in 2023 and Beyond
How will workplace experiences change in the upcoming years? Read predictions and plan ahead to gain customer and employee brand loyalty.
How To Create & Lead A Customer-Centric Workplace
Ashok Ramachandran, CEO & President at Schindler Elevator Corp- India, shares how to build a customer-centric culture the right way
How To Bring Customers Back (Podcast Summary)
How do you get customers back to buy again? Read Shep Hyken’s actionable tips revleaded on DoingCXRight® Podcast.









